Technical Help
What to send when reporting a problem
Providing the right details helps Fahi Hisaabu Support understand and resolve an issue faster.
Steps
- 1
Send the learner username.
- 2
Tell us which page or activity you were using.
- 3
Include a clear screenshot of the error.
- 4
Describe what you expected to happen and what happened instead.
- 5
Mention whether the issue happens every time or only sometimes.
Important
Do not send your password or any sensitive login secret.
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