Learning & Assessments
Why is a learning activity locked?
An activity may be locked because of subscription status, grade availability or an activity schedule.
Steps
- 1
Check the learner trial or Premium status.
- 2
Confirm the learner is in the correct grade.
- 3
Check whether the activity is currently available or scheduled.
- 4
Refresh the page and try again.
- 5
If the activity should be available but remains locked, contact Support.
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