Privacy Policy
This policy explains how Hisaabu Edu handles information when learners and parents use the maths learning platform.
Updated October 2026
Learner focused
Information is used to operate and improve the learning experience.
Privacy conscious
We aim to collect only information reasonably needed for the service.
Clear policy
This page explains what may be collected, used, stored and shared.
1. Information We Collect
Hisaabu Edu may collect account and profile information needed to provide the learning service, such as a learner name, grade, account identifier and optional profile image. The platform also records learning activity such as questions attempted, answers, progress, XP, streaks, achievements, rewards and game activity.
2. How We Use Information
Learner information is used to provide and improve the learning experience, authenticate accounts, show appropriate learning activities, record progress, calculate rewards and streaks, maintain platform security, troubleshoot problems and support users.
3. Student and Child Privacy
Hisaabu Edu is designed for learners, including school-age children. We aim to collect only information reasonably needed to operate the learning experience. Children should use the service with the involvement of a parent, guardian or school where required by applicable rules.
4. Learning and Progress Data
The platform may store question attempts, answers, scores, activity history, challenge completion, revision progress, game activity, XP, streaks and achievements so learners can continue their learning journey and view progress over time.
5. Profile Images
Where profile photo upload is available, an uploaded image is used to personalize the learner profile. Learners should not upload images they do not have permission to use.
6. Service Providers
Hisaabu Edu uses technology service providers to operate the platform, including services for authentication, databases, storage and hosting. Information may be processed by those providers as necessary to deliver the service.
7. Security
We use reasonable technical and organizational measures intended to protect learner information. No online service or storage system can guarantee absolute security.
8. Data Retention and Deletion
Information may be retained while an account is active and as reasonably necessary to operate the service, maintain security, resolve issues or meet applicable obligations. A learner, parent or guardian may contact the platform operator to ask about access, correction or deletion options.
9. Changes to This Policy
This Privacy Policy may be updated as Hisaabu Edu develops. When material changes are made, the updated policy and effective date should be published on this page.
10. Contact
Questions about privacy, learner information, access, correction or deletion may be directed to Hisaabu Edu Support on WhatsApp at +960 950 4062.
Privacy Questions
Need help with your information?
Parents or guardians can contact Hisaabu Edu about privacy, learner information, access, correction or deletion requests.
WhatsApp: +960 950 4062